Accessibility

Competent Authority / Scope

Camping Resort Zugspitze GmbH is committed to making its website accessible in accordance with the Bavarian Digital Ordinance (BayDiV).

This accessibility statement applies to the website of Camping Resort Zugspitze GmbH, which can be found at https://www.camping-resort-zugspitze.de/impressum / and includes the legal notice of Camping Resort Zugspitze GmbH.

State of compliance with the requirements

This website is partially compatible with the requirements of the BayDiV in conjunction with the Barrier-Free Information Technology Ordinance (BITV 2.0).

A website is considered BITV compliant if it meets all the requirements of BITV 2.0. A website is considered WCAG compliant if it meets all the success criteria of level AA of WCAG 2.1.

methodology of the test

Evaluation by a third party as part of a development-related consultation. 6 individual pages with different content were randomly selected for the review.

Last review: 28.05.2026

The incompatibilities are listed below.

Content that is not accessible

incompatibilities

The following points are continuously optimized as part of further development and are expected to be resolved in Q1/2027.

• Labels of control elements are partly not yet translated (WCAG success criterion 1.1.1)
• Alternative texts for graphics are occasionally missing (WCAG success criterion 1.1.1)
• In editorial content, headings are occasionally not placed in the correct order or lists are not always used correctly (WCAG 1.3.1)
• Forms lack the corresponding autocomplete attributes for custom fields (WCAG success criterion 1.3.5)
• In combination with dynamically changing content, the focus frame does not always have a sufficient contrast ratio (WCAG success criterion 1.4.11)
• The table of contents in article pages is not marked as navigation (WCAG success criterion 2.4.1)
• External links are not always clearly marked (WCAG success criterion 2.4.2)
• The HTML code does not validate error-free (WCAG success criterion 4.1.1)

The offers that are currently not fully accessible will be gradually adapted accordingly.

Disproportionate burden

Here, the exception due to disproportionate burden pursuant to Article 5 of Directive (EU) 2016/2102 is temporarily invoked.

• Subtitles in videos have not yet been fully maintained or created automatically (WCAG success criterion 1.2.2)
• For videos that require audio description, no audio description is provided (WCAG success criterion 1.2.3)
• Embedded, external third-party content, for example from social media platforms, webcam embeds or weather displays, is not fully accessible

Creation of this accessibility statement

This statement was created on July 15.06.2025, 28.05.2026 and updated on March XNUMX, XNUMX.

Feedback and contact details

You can report any deficiencies regarding compliance with accessibility requirements to us at office@perfect-camping.de

Information about content exempt from the application of the policy can be obtained by contacting office@perfect-camping.de.

Responsible for barrier-free accessibility and processing of messages received through the feedback mechanism is:

Camping Resort Zugspitze GmbH
Griesener Straße 9
82491 Grainau
Phone: + 49 (0) 8821 943 91 15
Fax: +49 (0) 8821 943 91 16
Email: office@perfect-camping.de

Enforcement Procedures

If a request remains unanswered in whole or in part within six weeks, the competent enforcement body will examine, at the request of the user concerned, whether measures are necessary within the framework of monitoring against the obligated party.

You have the option to submit this application online for a review of compliance with accessibility requirements.

Contact details of the enforcement body

State Office for Digitalization, Broadband and Surveying
IT Service Center of the Free State of Bavaria
Enforcement and Monitoring Body for Accessible Information Technology
St. Martin Street 47
81541 München
Email:  bitv@bayern.de
Internet: www.ldbv.bayern.de/digitalisierung/bitv.html